Kalahari Fragrance Shipping Policy

Thank you for shopping with Kalahari Fragrance. We strive to process and deliver your order as quickly and safely as possible.

Shipping Coverage

We currently ship within South Africa only. At this time, we do not offer international shipping.

Order Processing

• Orders are processed within 1–2 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery takes approximately 3–5 business days from the date your order is shipped.

• Delivery times are estimates and may vary depending on your location or unforeseen courier delays.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation with tracking information (where available) so you can monitor your delivery.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. Kalahari Fragrance is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delays

While we aim to meet our estimated delivery times, delays may occur due to weather conditions, public holidays, high order volumes, or courier-related issues. We appreciate your patience and understanding in such cases.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery with clear photos or videos of the damaged product and packaging. For more information, please refer to our Refund Policy.

If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you.